Amazon's Fire Phone: Solid Device Beneath a Layer of Whiz-Bang Frippery - NYTimes.com.
I like where Amazon is headed. With its latests releases, Amazon has been improving heavily on entry/mid users support. Think your Grandma or Uncle / Aunt who doesn’t really know how to use a smartphone.
I love Fire TV’s voice search & the amazing “Mayday”. Can you imagine how much it takes to put something like that up and still have a good experience?
I’ll leave you with these quotes from the review:
"The Fire Phone is uncommonly friendly and easy to use. As a bare-bones smartphone, it should prove especially attractive to people who find themselves overwhelmed by today’s crop of do-it-all superphones. When you forget about its whiz-bang marketing, the Fire begins to stand out as something much more interesting: a phone for the rest of us."
"And if you ever get bogged down, stuck, lost or curious while you’re using the Fire Phone, help is never far. Just tap the Mayday button, and faster than you can believe it, a live, friendly human tech-support agent appears on your screen, ready to help. (Mayday made its debut on the Kindle Fire tablets last year.) I called up Mayday four times to pepper its agents with questions. In every case, a person popped up on the screen in under 10 seconds.~